Previous incidents

Oct 20, 2025

SSO Unavailable

Degraded

Resolved Oct 20 at 09:30am UTC

SSO Service has recovered. Our team continues to monitor the situation with our cloud provider.

1 previous update

Oct 19, 2025

Dashboard Maintenance

Maintenance

Resolved Oct 19 at 10:30am UTC

Userpilot Web Application will be undergoing maintenance to support a new update on the 19th of August, 2025, between 10:30 AM and 12:30 PM (UTC).

During this time, Userpilot Web Application access will be unavailable. However, data ingestion and content triggering will not be affected.

We appreciate your patience and apologize for any inconveniences.

Infrastructure maintenance and upgrades

Maintenance

Resolved Oct 19 at 07:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 19th of October, 2025 between 07:00 AM and 09:00 AM (UTC).

Intermittent degradation in event ingestion and content triggering during some portions of the upgrade phase might be expected.

We apologize for any inconvenience.

Previous updates