All services are online

Last updated on Apr 29 at 02:22pm UTC

Event Ingestion (US - Enterprise)
60 days ago
Today
Event Ingestion (EU)
60 days ago
Today
Event Ingestion (US - Standard)
60 days ago
Today
Javascript SDK Shim
60 days ago
Today
Javascript SDK
60 days ago
Today
Web Application
60 days ago
Today
Web Application & Chrome Extension APIs
60 days ago
Today
Userpilot Website
60 days ago
Today

Previous incidents

Apr 27, 2025

Website maintenance

Maintenance

Resolved Apr 27 at 05:00am UTC

The website will be down for scheduled maintenance from 5 am UTC to 6 am UTC

Apr 23, 2025

Real-Time Event Ingestion Degradation (Enterprise US Cluster)

Resolved Apr 23 at 12:18am UTC

Status: Resolved
Start: 23 Apr 2025 00:18 UTC | End: 23 Apr 2025 01:47 UTC
Total duration: 1 h 29 m

Description
Between 00:18 UTC and 01:47 UTC our Enterprise US ingestion endpoints were unable to accept new connections. End-users experienced HTTP 503 errors and some real-time events during this window were not recorded.

Root Cause
A scheduled down-scaling event reduced the cluster node size. The extra connections that were safely handed off to the remaining nodes exceeded the VMs' maxi...
Previous updates