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Current status by service

Event Ingestion (US - Enterprise)

Event Ingestion (EU)

Event Ingestion (US - Standard)

Javascript SDK Shim

Javascript SDK

Web Application

Web Application & Chrome Extension APIs

Userpilot Website

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Current status by service

Event Ingestion (US - Enterprise)

Event Ingestion (EU)

Event Ingestion (US - Standard)

Javascript SDK Shim

Javascript SDK

Web Application

Web Application & Chrome Extension APIs

Userpilot Website

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Current status by service

Event Ingestion (US - Enterprise)

Event Ingestion (EU)

Event Ingestion (US - Standard)

Javascript SDK Shim

Javascript SDK

Web Application

Web Application & Chrome Extension APIs

Userpilot Website

All services are online

Last updated on Oct 2, 2026 at 11:21pm UTC

Event Ingestion (US - Enterprise)

100% uptime

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Apr 10, 2026 – Apr 11, 2026

Infrastructure maintenance and upgrades

Under maintenance for 4 hours

May 02, 2026 – May 03, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

May 24, 2026 – May 25, 2026

Infrastructure maintenance and upgrades

Under maintenance for 2 hours

Jun 05, 2026 – Jun 06, 2026

Delayed Data Ingestion (US - Enterprise)

Degraded for 1 hour and 35 minutes

Jul 09, 2026 – Jul 10, 2026

Infrastructure maintenance and upgrades

Under maintenance for 2 hours and 30 minutes

Jul 11, 2026 – Jul 12, 2026

Service Degradation Under Investigation

Degraded for 19 minutes

Jul 23, 2026 – Jul 24, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Jul 31, 2026 – Aug 01, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Aug 08, 2026 – Aug 09, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Aug 22, 2026 – Aug 23, 2026

Infrastructure maintenance and upgrades

Under maintenance for 4 hours

Sep 19, 2026 – Sep 20, 2026

60 days ago

120 days ago

180 days ago

Today

Event Ingestion (EU)

99.982% uptime

Userpilot services degradation

Degraded for 2 hours and 18 minutes

Apr 08, 2026 – Apr 09, 2026

Infrastructure maintenance and upgrades

Under maintenance for 4 hours

May 02, 2026 – May 03, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

May 24, 2026 – May 25, 2026

Infrastructure maintenance and upgrades

Under maintenance for 2 hours

Jun 05, 2026 – Jun 06, 2026

EU Region Service Degradation

Degraded for 28 minutes

Jun 09, 2026 – Jun 10, 2026

EU Region Service Degradation

Down for 44 minutes

Jul 03, 2026 – Jul 04, 2026

Infrastructure maintenance and upgrades

Under maintenance for 2 hours and 30 minutes

Jul 11, 2026 – Jul 12, 2026

Service Degradation Under Investigation

Degraded for 11 minutes

Jul 23, 2026 – Jul 24, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Jul 31, 2026 – Aug 01, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Aug 22, 2026 – Aug 23, 2026

Infrastructure maintenance and upgrades

Under maintenance for 4 hours

Sep 19, 2026 – Sep 20, 2026

60 days ago

120 days ago

180 days ago

Today

Event Ingestion (US - Standard)

100% uptime

Userpilot services degradation

Degraded for 2 hours and 44 minutes

Apr 28, 2026 – Apr 29, 2026

Infrastructure maintenance and upgrades

Under maintenance for 4 hours

May 02, 2026 – May 03, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

May 24, 2026 – May 25, 2026

Infrastructure maintenance and upgrades

Under maintenance for 2 hours

Jun 05, 2026 – Jun 06, 2026

Infrastructure maintenance and upgrades

Under maintenance for 2 hours and 30 minutes

Jul 11, 2026 – Jul 12, 2026

Service Degradation Under Investigation

Degraded for 18 minutes

Jul 23, 2026 – Jul 24, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Jul 31, 2026 – Aug 01, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Aug 08, 2026 – Aug 09, 2026

Infrastructure maintenance and upgrades

Under maintenance for 3 hours

Aug 22, 2026 – Aug 23, 2026

Infrastructure maintenance and upgrades

Under maintenance for 4 hours

Sep 19, 2026 – Sep 20, 2026

60 days ago

120 days ago

180 days ago

Today

Javascript SDK Shim

Availability of Userpilot's lightweight shim for SDK initialization

100% uptime

Service Degradation Under Investigation

Degraded for 20 minutes

Jul 23, 2026 – Jul 24, 2026

60 days ago

120 days ago

180 days ago

Today

Javascript SDK

Availability of Userpilot's Web SDK

100% uptime

Service Degradation Under Investigation

Degraded for 21 minutes

Jul 23, 2026 – Jul 24, 2026

60 days ago

120 days ago

180 days ago

Today

Web Application

Availability of our Userpilot's web application's static assets

100% uptime

Dashboard Maintenance

Under maintenance for 6 hours

May 10, 2026 – May 11, 2026

Dashboard Maintenance

Under maintenance for 2 hours

May 24, 2026 – May 25, 2026

Dashboard Maintenance

Under maintenance for 4 hours

Jun 07, 2026 – Jun 08, 2026

EU Region Service Degradation

Degraded for 15 minutes

Jun 09, 2026 – Jun 10, 2026

Dashboard Maintenance

Under maintenance for 2 hours and 57 minutes

Jul 19, 2026 – Jul 20, 2026

Service Degradation Under Investigation

Degraded for 11 minutes

Jul 23, 2026 – Jul 24, 2026

Dashboard Maintenance

Under maintenance for 2 hours

Aug 02, 2026 – Aug 03, 2026

Dashboard Maintenance

Under maintenance for 2 hours

Sep 07, 2026 – Sep 08, 2026

Dashboard Maintenance

Under maintenance for 2 hours

Sep 09, 2026 – Sep 10, 2026

60 days ago

120 days ago

180 days ago

Today

Web Application & Chrome Extension APIs

99.998% uptime

Service Degradation Under Investigation

Degraded for 20 minutes

Jul 23, 2026 – Jul 24, 2026

60 days ago

120 days ago

180 days ago

Today

Userpilot Website

99.971% uptime

Service Degradation Under Investigation

Degraded for 18 minutes

Jul 23, 2026 – Jul 24, 2026

60 days ago

120 days ago

180 days ago

Today