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Degraded API performance

Mar 13 at 04:00pm UTC
Affected services
Javascript SDK Shim
Javascript SDK
Web Application

Mar 13 at 04:29pm UTC

All Userpilot affected services have recovered

Mar 13 at 04:23pm UTC

Our APIs and dashboards seem to be responding now, we're still monitoring and observing the AWS status page for updates.

Mar 13 at 04:17pm UTC

We suspect the impacted issue is caused by an AWS degradation or outage, that seems to be globally impacting some AWS Regions at the moment.

Reports found on DownDetector among other crowd sourced reporting tools;

Mar 13 at 04:00pm UTC

We are currently investigating degraded performance across Userpilot's APIs in certain regions.