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Degraded API performance

Started 13 Mar at 04:00pm UTC, resolved 13 Mar at 04:29pm UTC.

Webapp availability JS SDK shim JS SDK app

All Userpilot affected services have recovered

Posted 13 Mar at 04:29pm UTC.

Our APIs and dashboards seem to be responding now, we're still monitoring and observing the AWS status page for updates.

Posted 13 Mar at 04:23pm UTC.

We suspect the impacted issue is caused by an AWS degradation or outage, that seems to be globally impacting some AWS Regions at the moment.

Reports found on DownDetector among other crowd sourced reporting tools;

Posted 13 Mar at 04:17pm UTC.

We are currently investigating degraded performance across Userpilot's APIs in certain regions.

Posted 13 Mar at 04:00pm UTC.