Back to overview
Degraded

Userpilot services degradation

Jun 12 at 07:28pm UTC
Affected services
Event Ingestion (US - Enterprise)
Event Ingestion (EU)
Event Ingestion (US - Standard)
Web Application
Web Application & Chrome Extension APIs

Resolved
Jun 12 at 09:26pm UTC

All services are now fully operational and stable. We have observed no further issues and will continue to monitor to ensure continued performance.

Updated
Jun 12 at 08:54pm UTC

Google Cloud has restored its services, and the degraded areas are now operational. We will continue to monitor the situation to ensure stability.

Updated
Jun 12 at 07:33pm UTC

Following the investigation, we’ve identified that the issue is caused by a global outage reported by Google Cloud. Our team is actively investigating and working on mitigation steps to minimize the impact.

Created
Jun 12 at 07:28pm UTC

We are experiencing service degradation impacting the following areas:

  1. Google Social SSO
  2. Intermittent issues with content/UI loading in Flows, Spotlight, and Banners.

We apologize for the inconvenience. Thank you for your patience and trust.