Previous incidents

June 2023
No incidents reported
May 2023
May 27, 2023
1 incident

Infrastructure maintenance and upgrades

Maintenance

Resolved May 27 at 07:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 27th of May, 2023, between 07:00 AM and 10:00 AM (UTC).

Intermittent degradation in event ingestion, and content triggering, during some portions of the upgrade phase are expected.

We apologize for any inconvenience.

May 14, 2023
1 incident

Dashboard Maintenance

Maintenance

Resolved May 14 at 05:00am UTC

Userpilot Web Application will be undergoing maintenance to accommodate a new update on the 14th of May, 2023, between 05:00 AM and 11:00 AM (UTC).

During this window, Userpilot's web dashboard access will be temporarily unavailable. However, data ingestion (SDK & API) and content triggering will remain fully operational.

We apologize in advance for any inconvenience this temporary unavailability may cause and appreciate your understanding.

April 2023
Apr 29, 2023
1 incident

Infrastructure maintenance and upgrades

Maintenance

Resolved Apr 29 at 05:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 29th, of April, 2023, between 08:00 AM and 10:00 AM (UTC).

Intermittent degradation in event ingestion, and content triggering, during some portions of the upgrade phase are expected.

We apologize for any inconvenience.

Apr 09, 2023
1 incident

Dashboard Maintenance

Maintenance

Resolved Apr 09 at 07:00am UTC

Userpilot Web Application (Dashboards) will be undergoing maintenance to support a new update on the 9th of April, 2023, between 07:00 AM and 11:00 AM (UTC).

During this time, Userpilot Web Application access will be unavailable. However, data ingestion (SDK & API) and content triggering will not be affected. We apologize for any inconvenience.

Apr 01, 2023
1 incident

Infrastructure maintenance and upgrades

Maintenance

Resolved Apr 01 at 05:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 1st, of April, 2023, between 08:00 AM and 10:00 AM (UTC).

Intermittent degradation in event ingestion, and content triggering, during some portions of the upgrade phase are expected.

We apologize for any inconvenience.