Previous incidents

March 2024
Mar 17, 2024
1 incident

Infrastructure maintenance and upgrades

Maintenance

Resolved Mar 17 at 09:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 17th of March, 2024 between 09:00 AM and 02:00 PM (UTC).

Intermittent degradation in event ingestion, content triggering, and web application availability during some portions of the upgrade phase might be expected.

We apologize for any inconvenience.

Mar 03, 2024
1 incident

Dashboard Maintenance

Maintenance

Resolved Mar 03 at 06:30am UTC

Userpilot Web Application (Dashboards) will be undergoing maintenance to support a new update on the 3rd of March, 2024, between 06:30 AM and 01:30 PM (UTC).

During this time, Userpilot Web Application access will be unavailable.

We apologize for any inconvenience.

February 2024
Feb 24, 2024
1 incident

Infrastructure maintenance and upgrades

Maintenance

Resolved Feb 24 at 11:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 24th of February, 2024 between 11:00 AM and 03:00 PM (UTC).

Intermittent degradation in website availability during some portions of the upgrade phase might be expected.

We apologize for any inconvenience.

Feb 17, 2024
1 incident

Infrastructure maintenance and upgrades

Maintenance

Resolved Feb 17 at 11:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 17th of February, 2024 between 11:00 AM and 05:00 PM (UTC).

Intermittent degradation in event ingestion, content triggering, and web application availability during some portions of the upgrade phase might be expected in the US region.

We apologize for any inconvenience.

Feb 10, 2024
2 incidents

Degraded performance in Userpilot's enterprise US API's

Downtime

Resolved Feb 10 at 10:35pm UTC

All Userpilot affected services have recovered

2 previous updates

Infrastructure maintenance and upgrades

Maintenance

Resolved Feb 10 at 11:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 10th of February, 2024 between 11:00 AM and 04:00 PM (UTC).

Intermittent degradation in event ingestion, content triggering, and web application availability during some portions of the upgrade phase might be expected.

We apologize for any inconvenience.

January 2024
Jan 07, 2024
1 incident

Infrastructure maintenance and upgrades

Maintenance

Resolved Jan 07 at 09:00am UTC

Userpilot's Infrastructure will be undergoing a maintenance on the 7th of January, 2024 between 09:00 AM and 01:00 PM (UTC).

Intermittent degradation in event ingestion, and content triggering, during some portions of the upgrade phase might be expected.

We apologize for any inconvenience.