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Degraded

Degraded Performance has been detected in Userpilot Analytical APIs.

Oct 05 at 01:50pm UTC
Affected services
Javascript SDK Shim
Web Application

Resolved
Oct 05 at 04:03pm UTC

We resolved the issue some customers were facing in the Standard Analytical API to full functionalities. We are sorry for any inconveniences that may have been caused.

Updated
Oct 05 at 03:50pm UTC

We've identified the root cause of the performance degradation that occurred on our Standard Analytical API, currently its recovering and should behave as expected for the most part but it will take some time to recover 100%.

Currently our engineering team is monitoring the behaviour of the API. We will update the status continuously.

Created
Oct 05 at 01:50pm UTC

We're currently investigating the issue, and will be back with an update shortly.