Previous incidents

November 2021
Nov 09, 2021
1 incident

Incident with Userpilot US West Enterprise APIs

Resolved Nov 09 at 04:24pm UTC

We've investigated and resolved degraded performance and partial outage that impacted our US Enterprise analytical APIs.

The incident lasted between 3:37 PM and 3:51 PM UTC.

October 2021
Oct 05, 2021
1 incident

Degraded Performance has been detected in Userpilot Analytical APIs.

Degraded

Resolved Oct 05 at 04:03pm UTC

We resolved the issue some customers were facing in the Standard Analytical API to full functionalities. We are sorry for any inconveniences that may have been caused.

2 previous updates

Oct 04, 2021
1 incident

Service degradation due to global DNS outage.

Degraded

Resolved Oct 04 at 10:36pm UTC

Thank you for your patience. We've confirmed connectivity has returned to expected levels, and there should no longer be an issue connecting to Userpilot services.

1 previous update

September 2021
No incidents reported