Previous incidents

SSO Service has recovered. Our team continues to monitor the situation with our cloud provider.

We’ve taken steps to address the service degradation and are closely monitoring performance.

Post Mortem

What happened: After upgrading our columnar database, an incompatibility stopped automatic consolidation on a core table.

Impact: Partial data loss and content triggering issues.

Cause: The new version didn’t work correctly with tables that use pre-computed summaries, leading to too many small data fragments.

Fix: Rebuilt the summaries to force consolidation and ro...